Thank you for purchasing from me, Jonathan W. Pritchard.
Because our products include digital downloads, information products, training materials, templates, tools, courses, community access, event tickets, consulting, and other experience-based offers, all sales are generally final.
Digital products are delivered instantly or shortly after purchase.
Once access has been granted, files have been delivered, or login details have been provided, we do not offer returns, exchanges, or refunds.
This includes, but is not limited to:
Tickets, registrations, workshops, consulting sessions, live trainings, and other scheduled experiences are non-refundable unless otherwise stated on the specific checkout page.
If an event or experience is canceled by us, we may offer a replacement date, credit, or refund at our discretion.
If you cannot attend a live event or scheduled session, contact us as soon as possible.
We may be able to transfer your registration, offer credit toward a future date, or provide access to a recording, but this is not guaranteed.
Consulting, coaching, training, strategy sessions, and advisory services are based on time, preparation, expertise, and access.
Payments for these services are non-refundable unless a separate written agreement says otherwise.
If you accidentally purchased the same item more than once, or you are having trouble accessing something you paid for, contact us and we will help resolve the issue.
If a true duplicate charge occurred, we may refund the duplicate transaction.
Please contact us before opening a chargeback.
Most access, delivery, or billing issues can be resolved quickly.
Fraudulent or abusive chargebacks may result in loss of access to purchased products, services, communities, bonuses, or future offers.
We reserve the right to issue a refund, credit, replacement, or other resolution at our sole discretion.
Nothing in this policy limits any rights you may have under applicable consumer protection laws.
For questions about this policy or a purchase, contact:
~Jonathan W. Pritchard
jonathanwpritchard.com/contact