Frequently Asked Questions

What happens after I buy?

After checkout, you’ll receive access to the product you purchased.

For ebooks, guides, tools, and digital products, delivery is usually handled by email, download link, account access, or the order confirmation page.

I didn’t get my download or login details. What should I do?

Check your inbox, spam folder, and promotions tab first.

If you still don’t see it, contact support with the email address you used at checkout.

What is Invisible Close?

Invisible Close is a sales psychology system that helps you guide high-value buyers toward the right decision without pressure, tricks, or sleazy closing tactics.

What’s the difference between the ebook and the Invisible Close System?

The ebook explains the psychology and framework.

The Invisible Close System gives you step-by-step video guidance so you can see how the full process works in discovery calls, presentations, negotiation, follow-up, and real sales conversations.

Who is this for?

It is for consultants, founders, coaches, service providers, advisors, agency owners, and salespeople who sell high-value work through conversation.

Is this about manipulation?

No.

The goal is not to force people into decisions.

The goal is to understand what is actually happening in the buyer’s mind, ask better questions, reduce confusion, and help qualified buyers make a clear decision.

Do you offer refunds?

Because these are digital products, information products, training materials, tools, courses, and experience-based offers, all sales are generally final once access has been delivered.

Please review the Returns & Refund Policy before purchasing.

What if I accidentally bought twice?

Contact support with both order numbers.

If there was a true duplicate purchase, we may refund the duplicate transaction.

Can I share this with my team?

Unless the checkout page says otherwise, purchases are for one individual user.

For team access, company training, or licensing, contact support.

How long do I have access?

Access terms vary by product.

If a product includes lifetime access, limited access, community access, or cohort access, that will be stated on the product page.

Are live calls or community access included?

Only if the offer page specifically says so.

Some products are self-paced.

Some may include community access, office hours, live workshops, or cohort participation.

Can I hire Jonathan directly?

Yes.

For consulting, sales training, workshops, speaking, or custom work, use the consulting or contact page.