Advisory · Jonathan W. Pritchard

I find out which part of your business is actually broken & I fix it in the right order.

You have something great. Maybe it's you. Maybe it's something you created. Either way, the work is good, and the clients who hire you tend to stick around. But the growth still isn't there for some reason. Nobody can say exactly why.

I'll tell you what I think is broken. No charge, no pitch deck.
The Challenge

Every Business Is Four Things

If any of them are having trouble, then the other three get worse at the same time. That's why the broken one is so hard to find.

number 001

Solve A Valuable Problem

branding
What problem do you solve, who has that issue, what is it worth for them to fix it?
number 002

Connect With People Who Have The Problem

marketing
Where do those people hang out? What should you say to them? Why should they care about you?
number 003

Invite Them To Work With You

sales
What does working together look like? What will they get? How will they get it? What are they avoiding?
number 004

Solve The Problem

delivery
Do whatever it is that you need to do to get them whatever it is that you promised them.

A broken part never shows up wearing its own clothes. A company that can't say what problem it owns looks like it has a marketing problem, a sales problem and a delivery problem all at once. So it goes and buys marketing.

The reason you haven't solved this yourself isn't capability. It's position. Nobody can read the room they're standing in. That's the whole job.

How the work goes

Three Parts In This Order

First

I talk to your people and I talk to your clients, especially the ones you'd want more of. Almost always, the language that fixes the problem already exists inside your best clients' heads and nobody in the building has heard it, because you're all too close to it.

Then

Knowing what's broken is half of it. Knowing what to repair first is the half that saves you a year. I'll also tell you what to leave alone, which is usually the part people find most useful.

Finally

A document nobody uses is an expensive PDF. The work isn't finished when the strategy is right. It's finished when the people who have to sell it can say it out loud, in their own words, without me in the room.

What you're building toward

Simple. Scalable. Sellable.

Everyone tells the same story

The business can say what it does, who it's for, why it matters, how it works, and where it draws the line. Your people and your buyers describe you the same way without being coached into it.

Growth stops needing heroics

The four parts reinforce each other through decisions already made, methods that repeat, and language everybody shares. Less improvisation, fewer rescues, more of it running without you in the middle.

Easier to buy, and worth owning

Easier for a customer to buy, because the value is easy to understand. And more valuable to own, because the position, the demand, the sales logic and the delivery method stop living only in your head.

A business that runs on one person's judgment is a job with staff. A business whose four parts are defined, connected and written down is an asset somebody could buy.

Working together

Three ways in

Which one fits depends on how much has to change and how fast. We'll settle that in the conversation.

Workshops
Focused on the part of your business that needs the most help.

For a specific problem with a defined edge. A leadership team that needs to align on what you actually sell, or a group that needs to be able to do something by Friday they can't do today.
  • Pre-work interviews, so the session is about you rather than about the topic
  • One or two working sessions, live or on site
  • The working materials, built for your situation and yours to keep
  • A written summary of what was decided and what happens next
Start Here
Engaged
Embedded guidance, 6 to 12 month term

For a company where decisions are live and frequent, where sequencing three bets in the wrong order costs you quarters, and where you want somebody outside the building who knows the whole picture.
  • A standing weekly rhythm, so I'm current rather than being caught up each time
  • In the room for the decisions that matter, including the ones you'd rather not put in front of the board yet
  • Drafting and pressure-testing as it comes up: pitches, positioning, campaigns, the hard email
  • Access between sessions, because the useful moment is rarely on the calendar
Start Here
fit

Who Is This For?

Hell Yes

People who are already good. The work assumes real capability and fixes what's around it. If you have somebody excellent whose excellence isn't reaching the market, that's the whole brief.

Hell No

Not a fit If you want somebody to run your marketing, or a done-for-you service you never have to think about, this isn't it. I'll make your people able to do this. I won't do it in their place forever, because that leaves you dependent, which is the same problem you started with.
Why Me?

30 years of doing the impossible

Most of it on stage, where you find out immediately whether you understood the audience or only thought you did. That's the skill underneath all of this.

Positioning, sales and delivery are the same act performed three times: knowing what the person in front of you actually needs, and saying it in a way they can hear.

A 20-minute conversation

I'll ask what you're seeing, and I'll tell you what I think is actually broken.

If that's useful & you want it fixed properly, then we'll talk about which tier fits. If it's useful and you'd rather go fix it yourself, that's a fine outcome too.